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FAQ’s
We understand that there might be a few questions you need the answers to prior to committing to a purchase or hire of one of our containers.
Questions And Answers
Delivering something of this size can sometimes be challenging, so we want to inform you as much as possible on the below information to ensure the whole process is as smooth as possible.
Our new containers are one trip, usually directly from our supplier in China. The box has made one journey with a shipping line to a UK port, straight into our depots. This keeps transport costs to a minimum.
Our fleet of used containers are usually between 8 and 15 years of age. These are all wind and watertight and in good, sound structural condition. They have spent the majority of their life being shipped domestically and internationally, carrying general cargo.
All our new containers come fitted with security cowls (lockboxes) as standard. We can also supply and deliver heavy duty ‘Cesar’ locks for an additional fee.
Our used containers can have lock boxes fitted at an additional fee, upon request.
All our containers are fully ‘wind and watertight’, ensuring whatever you may choose to store inside them remains dry and safe.
Our factory in China supplies our new shipping containers, which are manufactured using corten steel. The flooring is made from marine grade plywood.
Our dedicated third party hauliers who we have built a longstanding relationship with ensure your container is safely delivered to your site. We use HIAB’s (crane mounted vehicles) to transport and safely place the container on the ground of your chosen location.
Please see our T&C’s for container delivery for more information.
Yes, if you have your own HIAB, you can collect or return your hire container whenever you like. Just let us know in advance and we will provide you with all the details that are required.
The minimum hire period is usually 1 month, subject to demand/availability.
*please note: due to the global container shortage at present, our minimum hire for standard 20’/40’ units is 6 months.
If you change your mind and would like to buy the container outright, this can be arranged, subject to container type/ availability in our fleet.
We are rated Excellent on Trustpilot
Excellent customer service
“Excellent customer service. Dominic, Nicola and Val on the team were ultra helpful and nothing was too much trouble. The delivery driver Lee’s skill at deploying the container in the tightest of spaces with amazing precision has to be seen, really impressed with the service.”
– Peter
The whole experience from initial…
“The whole experience from initial enquiry right through to delivery was flawless. Queries to the sales team were answered quickly and they went out of their way to arrange for pick up of old containers when the new ones were delivered. The new containers are superb….one very happy customer. :)”
– David Sanders
Great Customer Service & Products
“We purchased a reefer through Boxtor and Dominic was our main point of contact since the beginning. He provided us with a competitive quote and made sure that the reefer was delivered as soon as possible. The whole process was seamless and we are very happy with the overall experience. We are looking forward to doing business with Boxtor again in the near future”
– Theo Alatas
GET IN TOUCH WITH US TODAY REGARDING YOUR CONTAINER REQUIREMENTS
If you are after a new or used shipping container, why not get in touch and we can fulfil your requirements today!
Fill in our bespoke quote form and we can get back to you quickly with a price breakdown.
Get In Touch
Whether you are after a new or used shipping container, why not get in touch and we will do all we can to fulfil your needs.
Alternatively, if you want to have a chat about your container purchase/hire, or you need a bit of friendly advice, drop us an email or give us a ring!
